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How mileatoto Handles Your Account Data

When you open an account with us, you share personal details and payment information — including your DANA, OVO, or GoPay wallet. This page explains exactly what we collect, why we collect it, and how we keep it secure.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and device policyYour data access rightsContact us to request changes
mileatoto How mileatoto Handles Your Account Data
HOW WE PROTECT YOU

Security, Cookies, Retention and Access

We take specific technical steps to protect the data tied to your account — from the moment you connect a payment wallet to the last session you open on your phone or desktop.

Account Security

Your account uses SSL-encrypted connections. Login sessions are verified by OTP sent to your registered contact, so access stays tied to the device and number you set up.

Cookie Usage

We use session cookies to keep you logged in across pages and analytics cookies to understand how our lobby is used. You can manage cookie preferences in your browser settings at any time.

Data Retention

We keep your account data for as long as your account is active and for a period after closure as required by applicable local law. Data no longer needed is deleted on a regular schedule.

Your Access Rights

You have the right to request a copy of your data, ask us to correct inaccuracies, or ask us to delete information where local law permits. Contact our privacy team to start that process.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Team online

Privacy Request Email

Send a written request to our privacy team to access, correct, or delete your stored data. We aim to respond within a reasonable timeframe under applicable local law.

Live Chat Support

Open the chat window in your account dashboard to speak with our Indonesia support team about any data or wallet-related concern, including DANA, OVO, or GoPay account queries.

Account Settings Panel

Log into your account, go to Settings, and use the Data and Privacy section to review what information we hold and to update your contact or wallet details directly.

Common Questions About Your Data on mileatoto

These are the questions we hear most from account holders in Indonesia about how their personal and payment data is managed on mileatoto.

We collect your name, contact details, and the payment wallet you connect — DANA, OVO, or GoPay. We also log device and session identifiers to secure your account login.

Payment data is shared only with the relevant payment processor — DANA, OVO, or GoPay — and only to the extent needed to complete your transaction. We do not sell this data.

Write to our privacy contact email or use the Data and Privacy section inside your account settings. We will respond within the timeframe required under applicable local law.

We keep data for a period after account closure as required by local law and for fraud prevention purposes. Once that period ends, your data is deleted from our systems.

We use session cookies for login continuity and analytics cookies to improve the lobby experience. You can adjust or block cookies through your mobile or desktop browser settings.

Contact our live chat support immediately. Our team will review recent session activity, help you change your login credentials, and escalate to our security team if needed.